The Analyst – Software Engineering is responsible for designing, developing, and maintaining data platforms that enable business insights and operational efficiency. This role involves building and optimizing data pipelines, performing analysis, and delivering reporting and analytics solutions to support business needs. The role also requires providing necessary support during non-office hours to ensure business continuity.

Primary Responsibilities
• Design, develop, and maintain data pipelines, ETL processes, and reporting solutions.
• Perform data analysis to support business requirements and provide actionable insights.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Conduct data validation and quality checks to ensure accuracy and reliability.
• Create and maintain dashboards and reports using BI tools (e.g., Power BI, Tableau).
• Document data processes, standards, and workflows to ensure consistency and compliance.
• Support continuous improvement initiatives in data services processes and tools.
• Recommend improvements in data architecture, governance, and integration practices.
• Partner with business units to identify opportunities for data-driven improvements.
• Provide necessary support during non-office hours to resolve urgent issues and maintain service availability.

Requirements
• Bachelor’s degree in computer science, data analytics, statistics, artificial intelligence, or related field.
• Over 2 years of experience in data services, analytics, or integration projects.
• Exceptional fresh graduates with potential may also be considered.
• Proficiency in SQL and at least one programming language (Python or Java).
• Experience with BI tools (Power BI, Tableau, or equivalent).
• Experience with data modeling and ETL processes.
• Hands-on experience with OLAP/OLTP systems, data governance tools, workflow orchestration, notebook-based analysis, and monitoring platforms is a good plus.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills with a good ability to communicate in English
• Communication in Cantonese and/or Mandarin is required
• Gaming industry experience is a good plus