Job Description:
• Ensure user access controls and permissions are in line with established procedures and security policies.
• Arrange and schedule regular account review meetings involving relevant stakeholders, taking notes and following up on action items.
• Assist in conducting periodic account reviews to ensure appropriate user access and compliance with organizational policies.
• Collaborate with the IT team to address user account-related issues, such as password resets, access requests, and permissions.
• Create, modify, and deactivate user accounts across multiple systems, applications, and platforms, including email, Windows, and specific software.
• Provide timely and professional responses to user inquiries and support requests related to account management.
• Handle sensitive user and account data with the utmost confidentiality and discretion.
• Stay updated on industry best practices, cybersecurity regulations, and compliance requirements pertaining to user account management.
• Assist in the development and maintenance of documentation, standard operating procedures (SOPs), and guidelines for user account management processes.

Requirements:
• High school diploma or equivalent.
• Demonstrated maturity and the ability to handle confidential information with discretion and integrity.
• Ability to learn and navigate specific applications and software platforms for user account management.
• Excellent communication skills, both verbal and written, with the ability to interact with individuals at all levels of the organization.
• Detail-oriented and organized, with the ability to prioritize tasks effectively.
• Strong problem-solving skills and the ability to assist in troubleshooting user account-related issues.




工作描述：

•  確保使用者訪問控制和權限符合既定程序和安全政策。
•  與相關用戶群或部門安排定期帳戶審查會議，記錄並跟進行動項目。
•  協助進行定期帳戶審查，以確保適當的使用者訪問符合組織政策。
•  與IT團隊合作解決使用者帳戶相關問題，例如重設密碼，訪問請求和權限。
•  在多個系統，應用程序和平台（包括電子郵件，Windows和特定軟件）中創建，修改和停用用戶帳戶。
• 對與帳戶管理相關的用戶查詢和請求提供及時和專業的回應。
• 妥善保密和謹慎處理敏感的用戶和帳戶數據。
• 及時了解與行業最佳實踐(Industrial Best Practices)，網絡安全法規和與用戶帳戶管理相關的合規的最新動態。
• 協助制定和維護文件，標準操作程序（SOP）和用戶帳戶管理流程的指南。

• 高中文憑或同等學歷。
•  能展示成熟度以及謹慎處理機密信息的能力和完整性。
• 具備學習和熟練使用特定應用程序和軟件平台進行用戶帳戶管理的能力。
• 優秀的口頭和書面溝通能力，能夠與組織各層級的個人互動。
• 注重細節和組織，具有有效優先處理任務的能力。
• 強大的解決問題能力，並能協助解決與用戶帳戶相關的問題。