Responsibilities:

• Ensure the highest standards of cleanliness and upkeep of guest rooms, public areas
• Ensure that VIP arrivals and in-house requirements are dealt with, including final VIP suite inspection and amenity check. Liaise with Front Office for special requests
• Evaluate the staffing requirement and prepare work schedules weekly, adhering to daily business demands and budget goals.
• Assist the Housekeeping Staff whenever necessary in performing all job functions.
• Assist in preparing the yearly housekeeping expenses and payroll plan
• Conduct ongoing training with existing staff and ensure that new staff is certified as required
• Implement internal cost saving initiatives to maximize productivity and minimize operating costs
• Conduct performance appraisals of designated staff as required
• Assist in special projects, refurbishments and renovations if required
• Ensure departmental compliance to the hotel policies and standard operating procedures

• Diploma in hotel management or equivalent educational qualification required
• Minimum 5 years’ relevant experience in the hotel industry, preferably in 5-star hotel
• Good computer skills including Word, Excel, MS Outlook, PowerPoint
• Pleasant, self-motivated and able to work under pressure
• Strong training, organizational and operational skills
• Proficient in both spoken and written English, Cantonese and Mandarin