Responsibilities:

• Responsible for managing ADD Restaurant, Room Service, and Banquet operations, as per hotel brand standards, health and safety policy and procedures.
• Ensure to deliver an excellent service exceeding guests’ expectation. Evaluate guest satisfaction levels with a focus on continuous improvement.
• Understand the market needs and desires, ensure that the menus, developed together with chef, are through an effective marketing approach and to drive sales maximizing the budgeted revenue.
• Prepare work schedule based on forecast and reservations. Develop a positive work environment. Provide training to the team as required.

Requirements:

• Good oral and written communication skills
• Min 5-year experience in hotel restaurant operation in similar capacity, preferably with international hotel chain
• Experienced in all aspects of restaurants service
• Excellent leader and trainer with solid motivational and teamwork skills
• Attention to detail and strong interpersonal skills to deal with diverse talent

Application:

Interested parties are welcomed to:

Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.