Company Overview:
TCSJOHNHUXLEY, the world's leading manufacturer and supplier of end-to-end live gaming solutions and services. With an emphasis on leading edge technology, our product portfolio underpins our commitment to business partnerships, innovation and growth.

Key responsibilities
- Identify and fix technical problems related to software applications through debugging and analysis.
- Evaluate product code according to specifications for alignment to product expectations.
- Execute all levels of testing (System, Integration and Regression) on the software including post-release/ post-implementation testing.
- Offer expert assistance to users experiencing issues, often handling escalated, complex problems that a first-level help desk cannot resolve.
- Work with other internal or external teams to communicate end-user issues and advocate for bug fixes or feature enhancements based on customer feedback.
- Work closely with developers, project and production team.
Job requirements
- Critical thinker, proactive and problem-solving abilities.
- Excellent attention to detail.
- Good written and verbal communication in English, Cantonese or Mandarin.
- Ability to work in a team environment with knowledge of casino products will be an advantage.
- Time management and organizational skills and adaptability to changing priorities.
- Proactive attitude with continuous learning mindset.
- Strong knowledge of specific software, debugging, and troubleshooting is essential. Experience with databases, scripting, or specific programming languages like Java can be beneficial.
What do we offer:
• 5 day work week
• Competitive salary, annual bonus, medical scheme and pension plan
Interested applicants please send your resume to hr.asia@tcsjohnhuxley.com