Duties and Responsibilities • Ensure that main lobby doors are opened for all arriving and departing residents and guests and that they are warmly greeted by name (if known). • Have a clear knowledge of services & facilities provided by RSDMAC (Residents Directory) and MOMAC and promote cross-selling whenever possible. • Respond and assist during emergency situations • Perform Cashiering duties required at the Concierge counter. • Assist/handle, monitor and record all deliveries, fitting out applications, visitors, luggage assistance and other services and enquiries to the residents • Replenish lobby amenities (newspapers, water) in a timely manner. • Other Ad hoc task and duties as required by Residences Manager, DOR and GM.