• To handle and log all incoming calls. / inquiries related to Housekeeping operations.
• Follow up on guest requests, dispatch orders to concerned colleagues in system accordingly and ensure the requests are completed up to guest satisfaction
• Provide general administrative support to the Housekeeping team
• Keeps files and records in good order to enable you to locate information as requested.

Requirements

• Minimum 1 year working experience in housekeeping or other related hotel operations
• Positive, helpful attitude and excellent telephone manner
• Strong oral and written communication skills, preferably in both Chinese and English
• Good computer skills
• Shift duty is required

Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: h6480-hr5@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.