Job Responsibilities:
• Responsible for overall store performance, including sales targets, daily operations, team leadership and customer experience in line with company policies.
• Oversee daily store operations to ensure efficiency and compliance with internal procedures;
• Drive store sales and profitability through effective planning, execution, and control;
• Analyze sales performance and KPIs, and implement action plans to meet business targets;
• Maximize product availability and maintain visual merchandising standards in line with brand guidelines;
• Recruit, train, and develop store staff to build a high-performing team;
• Manage staff scheduling, attendance, and disciplinary matters in accordance with company policies;
• Ensure accurate stock management, inventory control, and effective loss prevention;
• Conduct regular competitor analysis and leverage insights to enhance store performance.

Job Requirements:
• Post-secondary certificate, diploma, or associate degree or above;
• 3–5 years of relevant experience in retail operations management;
• Strong leadership, communication, and presentation skills;
• High sensitivity to the commercial market and customer service needs;
• Outgoing personality, self-motivated, and able to work independently;
• Good command of written and spoken English and Chinese; fluency in Mandarin is a plus;
• Proficient in MS Office and Chinese word processing tools, especially MS Excel;
• Candidates with less experience may be considered for the Assistant Shop Manager position.