This is an exciting opportunity for a self-motivated and energetic candidate to work for a cutting-edge technology company and utilize their casino gaming industry experience.

We are seeking a talented and ambitious individual to join the team as Associate Product Manager – Operational Integrations.
The Associate Product Manager – Operational Integrations will play a key role in working alongside internal stakeholders to formulate commercially viable product additions based on industry knowledge and customer feedback.

The successful applicant will:

• Work with customers to ensure all customer change request needs are being captured from an implementation and operation perspective.
• Manage communications with customers regarding the change requests and new product opportunities.
• Perform internal product User Acceptance Testing (UAT) for new software releases, upgrades and patches.
• Using a comprehensive pool of data on customer needs and performance, plan opportunities and conduct gap-analysis against current casino procedures and the product’s functionality.
• Provide comprehensive documentation of new products.

Ideal Candidate Requirements:

• Minimum 5 years of Table Games casino experience preferrable at a Supervisor level or above.
• Excellent knowledge in casino games such as baccarat, blackjack, roulette, etc.
• Knowledge of the smart table system is a plus.
• A quick learner of commercial and strategic concepts and how they are applied in the gaming industry.
• Professional written and verbal English and Cantonese skills. Mandarin is a plus.
• Ability to deliver results and outstanding service whilst working to tight timelines.
• Enthusiastic, motivated and self-confident, with the ability to form excellent working relationships with internal and external stakeholders.

Benefits:

We provide extensive training and attractive package to the right candidates.