To cope with our rapid growth, we are looking for high caliber individual for the following position:

Senior Manager of Cosmetic Department

Position Summary:

• Excellent people management skills with more than 8 years management experience in international cosmetic brands and experience in managing a sizeable team in Macau. Understanding of China’s retail market is a plus
• Able to build and sustain strategic partnerships with brands and internal teams to improve efficiency and exceed sales and profit targets
• Experience in working with business partners and internal teams to identify key success factors, formulate and implement action plan to make continuous improvement
• Able to devote to oversee the daily operations in Cosmetic department or similar business environment.
• Enthusiastic in maintaining a high level of service standard and excellent customer experience

RESPONSIBILITIES:

1. Business, Sales, P&L Performance:

• Drive department sales growth and achieve revenue and profitability (P&L) targets
• Monitor and analyze sales performance; identify trends and implement improvement actions
• Prepare regular performance reports (weekly/monthly) with actionable insights
• Support budgeting, forecasting, and target setting with management and brand partners
• Assist the Director and lead the team to analyze sales trends, market dynamics and identify potential brands for business development

2.Retail Operations and People Management:

• Oversee daily operations of the cosmetics floor to ensure smooth execution
• Build good strategic relationship, lead and drive the people to maintain high standards in store environment, visual merchandising, and operational compliance
• Ensure adherence to company policies, SOPs, and regulatory requirements
• Identify and resolve operational issues in a timely manner

3.Brand Partner Management:

• Build and maintain strong strategic relationships with brand principals, counter managers and sales staff
• Conduct regular business reviews on sales, performance, improvement plans, implementation and results
• Ensure compliance with store policies, and service standards
• Collaborate with brand partners on promotional campaigns, product launches, and in-store events
• Drive participation in marketing initiatives to enhance traffic and conversion
• Ensure visual merchandising standards are in compliance with brands’ principals standards

REQUIREMENTS:

Education:

• Bachelor’s degree in Business Management, Retail Management or related discipline

Experience:

• Minimum 12 years of retail experience, with at least 8 years in a managerial role
• Strong background in cosmetics, beauty or department store environment
• Experience in concession / brand-operated (tenant) model highly preferred
• Proven track record in sales management, business development, and operations

Skill Sets:

• Commercial Acumen: Strong understanding of P&L, sales drivers, and retail KPIs
• Leadership: Proven ability to lead teams and influence brand partners
• Operational Excellence: Good knowledge of retail operations, SOPs, and compliance
• Analytical Skills: Ability to interpret sales data and drive actionable insights
• Customer Focus: Strong understanding of customer experience in beauty retail
• Communication: Excellent interpersonal, communication and negotiation skills
• Languages: Fluent in English and Chinese (both Cantonese and Mandarin preferred)

We offer attractive remuneration package to the right candidate that includes meal arrangement, staff purchase discount, medical insurance benefits, annual leave, birthday leave, provident fund scheme and 13th-month salary plus a discretionary bonus scheme, etc.

Interested parties, please apply with full resume in MS Word format with present and expected salary to hr@newyaohan.com.

Company website: www.newyaohan.com
(Personal data collected will be used for recruitment purpose only)