Director of Food & Beverage Job in 餐飲 in 所有澳門特別行政區地區

Director of Food & Beverage Job in 餐飲 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: 澳門旅遊塔 Macau Tower
Serving Macau for over 45 years.
As of the largest conglomerates in Macau with diverse businesses including property development, transportation, hospitality and investments, our team is committed to establishing an integrated network within the Pearl River Delta with Macau as its hub. Start your career with us, and together we will make a difference to our home!

Director of Food & Beverage

Job Responsibilities:

To develop and execute strategic plans for all F&B outlets and banquet operations in accordance with the established concept statements. Ensure all F&B units are managed efficiently and adhere to the Company’s P&P and service standards consistently;
To drive operational efficiency by monitoring costs, key performance metrics, CAPEX, and inventory through an integrated control management plan, ensuring each outlet operates as an independent profit center;
To lead and work closely with each Outlet Manager in formulating business plans, pricing & promotion strategies that align with the Company's budget and revenue goals, and to review performance against the plans regularly;
To build and maintain strong guest relationships, establish rapport with key clients, and ensure all guest complaints and feedback are resolved promptly with follow-up actions coordinated with Guest Services, reinforcing a culture of service excellence;
To stay proactive on market needs and trends, analyze competitor strategies, and collaborate with General Manager, Executive Chefs and Sales & Marketing to diversify the product mix and capture new revenue opportunities;
To champion people management by effective manpower plan, mentor & training program, and conduct regular team meetings for seamless execution across all units;
To enforce strict compliance with all applicable rules and regulations, including service, hygiene, fire, health, and safety standards. Uphold the Company's policies and procedures as a foundation for responsible operations;
To handle any other ad-hoc duties and special projects as assigned by management.

Job Requirements:

Bachelor or above Degree in Hospitality Management, Food & Beverage Management, Business Administration, or related disciplines;
Minimum 15 years of progressive leadership experience in F&B or large scale hospitality groups, with at least 5–8 years in a senior management position;
Computer knowledge & skills with word & excel functions. With strong leadership & management skills & competencies. As a team player who values teamwork with team building skills;
Certificate of food safety or F&B related discipline is preferable;
Good command of written and spoken English and Chinese.