I T Technical Support Specialist Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區

I T Technical Support Specialist Job in 資訊科技及電子通訊 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: Zhonghao Duty Free Products (Macau) Ltd
Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others.

I T Technical Support Specialist

Key Responsibilities:
• To perform monitoring, troubleshooting and regular administration/ maintenance on IT infrastructure including server and network administration.
• To maintain and deploy end-points (computers, workstation, POS and other IT devices) at Macau Airport operation.
• To manage local IT assets. Responsible for IT procurement, inventory management and license renewal activities
• To liaise with external vendors and coordinate with other IT team members on the resolution of IT incidents and IT project deployments
• To maintain & document procedures, practices and configurations.
• To handle other ad hoc assignment
Requirements:
• Tertiary education or above in Computer Science / Information System / Information Technology or related discipline.
• At least 2 years of relevant experience in a technical support role.
• Holder of professional certificate in Microsoft or Cisco product will be advantage.
• Preferably with POS experience and retail background.
• Customer service oriented, team oriented, positive and cheerful attitude
• Good communication skills, fluent in Cantonese and able to communicate in English.