Responsibilities:

• Manage the check-in and check-out process
• Provide front of the house guest services to guests.
• Attend to all arriving and departing guests.
• Maintain and update guests’ profiles accurately.
• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

• Diploma or above in hospitality management.
• Good customer services, communication and upselling skills.
• Good command of spoken & written skills in English & Chinese.
• Macau residents only.

Application:

Interested parties are welcomed to:

• Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
• Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.