Job Description: • Provide overall strategic direction and daily oversight for the Casino Cage • Ensure financial transactions are recorded in accordance with company policy and regulatory guidelines • Develop and oversee the execution of company and property objectives related to Cage, Credit, Count Room • Direct efficient operations, including labor management and inventory control, adjusting staffing levels based on business demand • Measure and enhance guest services consistent with the company's core service standards and brand attributes • Oversee guest service standards and respond to guest and employee complaints in a timely manner • Assessment of Cage operation duties, processes, and other functionality. Implements changes need to continue to improve on accuracy, efficiency and customer service • Responsible for producing and controlling departmental budget and cost projections • Responsible for maintaining adequate cash and chip inventory to ensure Casino Cage and other gaming department's needs; reviews chip inventory logs for each Casino Job Requirement: • Bachelor degree or above • Minimum of 20 years of relevant working experience in Casino Cage from integrated resorts, including at least 10 years in a managerial role • Proficiency in Microsoft office applications • Fluent in spoken and written Cantonese, Mandarin and English Interested Parties, please apply via: • Email the detailed resume to careers@sjmresorts.com • Hotline: 6882 7060 / 6528 8037