Responsibilities: • Guide guests to hotel facilities. • Assist and respond to guests at the reception/Front Desk. • Maintain good customer relationships and provide friendly service. • Handle guest luggage storage with proper security procedures. • Open and close car doors and assist with luggage handling. Requirements: • Excellent oral and written skills in English & Chinese • Excellent interpersonal & communication skills • Good presentation, influencing skills • Must be physically fit in order to lift and move luggage • Macau residents only Application: Interested parties are welcomed to: - Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or - Enquire by calling (853)8861 7606 or (853)8861 7604 All personal data collected will be treated in strict confidence and used for recruitment purpose only.