Terminal Manager Job in 銷售 - 零售 in 所有澳門特別行政區地區

Terminal Manager Job in 銷售 - 零售 in 所有澳門特別行政區地區 - Job Description

職位內容

公司名稱: The Nuance Group (Macau) Ltd
Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others.

Responsible for managing the shops within an operation, consistent with the short and long term interests of the company, its employees and its customers and ensuring the highest level of customer service possible.
Ensure that daily sales are being tracked by the Shop Supervisor’s and Sales Associates. Analyses if any issue in the Shop might be affecting the daily sales and take corrective actions if needed.
Review Sales of last week / month by shop, category and brand, compared to the previous month, year and budget.
Review that all Company Policies have been communicated to the staff and that the Shop Supervisor’s have been trained to apply them in the Shop.
Organize and lead the weekly meeting with all the Shift Supervisors, including all the relevant events of the week (sales promotions, categories, brands, HR etc.)
Review the weekly list of replenishment and coordinate with the Stock Manager/Supervisor actions to minimize the risk of OOS and expired items situations.
Coordinate with Marketing the implementation of all the POS materials.
Review the Full Inventory plan defined by the General Manager, and ensure that the staff and the areas to be counted are ready for the Counting.
At least 5 years solid relevant experience in retail sales and operation management preferably with dynamic exposure of various product categories e.g. perfume and cosmetic.

People

Accountable for identifying and ensuring proper training for staff is being implemented I conjunction with HR.
Together with HR, hire people who are passionate about our products and philosophy and maintain employee attitude and morale by recognizing outstanding performance and service and by motivating and developing staff.

Finance

Accountable for identifying and ensuring the achievements of sales stock and targets.
Ensure that goals will be met through appropriate planning and organization of staff, inventory and expenses and making staff aware of sales goals.

Customer