Responsibilities: Ensure the highest standards of cleanliness and upkeep of guest rooms, public areas Ensures that VIP arrivals and in-house requirements are dealt with, including final VIP suite inspection and amenity check. Liaise with Front Office for special requests Evaluate the staffing requirement and prepare work schedules weekly, adhering to daily business demands and budget goals. High cooperation across departments in order to increase operational effectiveness Assist the Housekeeping Staff whenever necessary in performing all job functions. Assist in preparing the yearly Housekeeping expenses and payroll plan Conduct ongoing training with existing staff and ensure that new staff is certified as required. Implement internal cost saving initiatives to maximize productivity and minimize operating costs Conduct performance appraisals of designated staff as required. Assist in special projects, refurbishments and renovations if required Ensuring departmental compliance to the hotel policies and standard operating procedures Requirement: Diploma in hotel management or equivalent educational qualification required Able to speak, read, write and understand the English, Mandarin and Cantonese Proficiency with general office PC applications Strong training, organizational and operational skills Excellent communication skills, both verbal and written 5 years+ in a similar management position Candidate with less experience will be considered for less qualified positions.