- Oversee cleanliness and upkeep of assigned areas (public spaces, back-of-house, and guest rooms).
- Train and mentor staff, conduct performance evaluations, and manage schedules.
- Daily inspect all areas to ensure compliance with standards, report issues promptly.
- Relay management directives and monitor task completion to meet deadlines.
- Address guest requests and complaints professionally, providing prompt assistance.
- Strictly adhere to hotel and departmental SOPs, maintaining proper grooming and
- conduct.
- Perform tasks as assigned by management, fostering teamwork and efficiency.
- Handle administrative tasks and scheduling