Responsibilities:
- Provide high-level administrative support to the General Manager
- Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision
- Prepare and organize reports, presentations, and documents for meetings
- Conduct research, compile data, and produce insightful analyses to support decision-making processes
- Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness
- Handle correspondence, including emails, phone calls, and letters, ensuring timely response
- Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports
- Attend meetings, take minutes, and follow up on action items
- Facilitate communication and collaboration with other departments to ensure seamless operations
- Develop and maintain strong relationships with internal and external parties
- Maintain and organize files and records for easy access and reference
- Maintain confidentiality and discretion in handling sensitive information and matters
- Perform other administrative tasks as required

Requirements:
- Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry
- Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field
- Exceptional organizational and time management skills, with a keen eye for detail
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software
- Ability to multitask, prioritize effectively, and thrive in a fast-paced environment
- Discretion and integrity in handling confidential information and sensitive matters
- A proactive approach to problem-solving and a commitment to excellence
- Ability to work independently and as part of a team
- Knowledge of hospitality operations and industry trends is an advantage
- Strong interpersonal abilities and diplomatic communication skills
- Good command of spoken and written Chinese and English
- Macau ID holder only