Responsibilities: • Maintain data communication and network products. • Perform monitoring, routine inspection, configuration, troubleshooting, hardware replacement, software or firmware upgrades and preventive maintenance. • Support network incidents and assist the senior network engineer with complex fault resolution and network changes. • Coordinate equipment repair, replacement and return-material-authorisation activities with vendors. • Support network incidents and escalate complex faults to the Senior Network Operations Support Engineer. Required: • Degree in Computer Science, Information Technology, Telecommunications or a related discipline. • HCNP, CCNP, H3CNP or equivalent certification preferred.