Job Description: • Work with business departments to understand all existing business operations and processes • As the owners of business application issues, work with other IT team members, vendors, and/or contractors to resolve business application issues as quickly as possible • Document and report outstanding business application issue status • Assist both internal and external project managers in documenting business requirements and functional requirements for both application projects and enhancements • Assist business users in documenting business cases for application projects and enhancements • Follow IT internal processes, policies and procedures Job requirement: • Degree holder in Computer Science, Business or Information Technology or related fields a minimum. • Any Business Related or Technology Related certifications a plus • Minimum 3 years of working experience, with minimum 2 years working in information technology business application support • Hospitality and/or gaming working experience is a plus • Knowledge in project management and SDLC is a plus • Proficient in spoken and written both English and Chinese • Experience with Microsoft Office products Interested parties, please apply via: • Email the detailed resume to careers@sjmresorts.com • Hotline 8297 0979 / 8297 0969