Our client, a well-established Chinese bank in Macau, is now seeking a Teller to join their bank for business expansion.

Responsibilities:

• Accurately process counter transactions including cash deposits/withdrawals, fund transfers, bill payments and cheque handling.
• Provide prompt, professional and friendly customer service; respond to enquiries and resolve routine issues.
• Promote and cross-sell retail banking products; refer prospects to relationship managers or relevant sales staff.
• Support branch back-office and operational tasks, including documentation, reconciliation and cash management.
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• Bachelor’s degree or above in Finance, Economics, Accounting or related disciplines.
• Minimum 5 years’ experience as a teller or in a similar front-line banking role preferred.
• Strong customer service orientation with clear communication skills.
• Meticulous, reliable, and able to work under pressure in a fast-paced environment.
• Familiarity with cash handling procedures and basic accounting/ reconciliation.
• Proficiency in Cantonese, Mandarin and English is a plus.

• 準確處理櫃面交易，包括現金存取款、轉賬、繳費與支票處理等。
• 提供及時專業的客戶服務，回應查詢並處理一般問題。
• 向客戶推介及交叉銷售銀行產品，並將合適客戶轉介予客戶經理或銷售團隊。
• 支援分行後台運作工作，包括文件處理、賬務核對與現金管理。

• 大學或以上學歷，主修金融、經濟、會計或相關專業。
• 具至少5年櫃面或相關銀行前線工作經驗者優先。
• 以客戶為本，具備良好溝通能力及服務意識。
• 工作細心、具責任感，能在快節奏環境下抗壓工作。
• 熟悉現金處理程序及基本帳務核對者優先。
• 流利粵語、普通話與英語者更佳。