Our client, a well-established Chinese bank in Macau, is now seeking an Assistant Relationship Manager to join their bank for business expansion.

Responsibilities:

• Proactively promote and sell the bank’s retail products and services to achieve individual and branch sales targets.
• Provide professional financial advice and personalized solutions to clients; cultivate and maintain long-term relationships.
• Handle customer enquiries, resolve issues and complaints promptly and professionally.
• Support and participate in branch marketing and overseas sales initiatives, including client events and outreach activities.

• Bachelor’s degree or above in Finance, Economics, Accounting or related disciplines.
• Minimum 2 years’ experience in retail banking, relationship management, or a similar client-facing role preferred.
• Strong interest in sales and marketing activities with a customer-centric mindset.
• Proactive, results-driven, with excellent interpersonal and communication skills.
• Able to work under pressure and manage multiple priorities.
• Proficiency in Cantonese, Mandarin and English is an advantage.

• 積極推廣及銷售銀行理財產品與服務，達成個人及分行銷售目標。
• 為客戶提供專業的理財建議與個性化方案，建立並維持長期良好關係。
• 處理客戶諮詢、投訴與突發事件，確保客戶滿意度。
• 協助及參與分行行銷活動與海外推廣專案（如有），包括客戶活動與外展工作。

• 大學或以上學歷，主修金融、經濟、會計或相關專業。
• 具備至少2年零售銀行或類似客戶服務/關係管理經驗者優先。
• 對銷售與市場推廣具熱忱，並以客戶為中心。
• 積極主動、具結果導向，擅長溝通與人際互動。
• 能承受工作壓力並有效管理多項任務。
• 能操流利粵語、普通話與英語者更佳。