The Senior Sales & Marketing Manager is responsible for leading and executing advanced sales and marketing strategies to drive business growth and enhance brand presence. Key responsibilities include managing a team of sales and marketing professionals, developing comprehensive marketing plans, and analyzing market trends to identify new opportunities. The manager also oversees the execution of promotional campaigns, monitors performance metrics, and collaborates with cross-functional teams to align sales goals with overall business objectives. Strong leadership, strategic thinking, and excellent communication skills are essential for success in this role, along with a proven track record in sales and marketing management.

Responsibilities:
a. Sales Strategy Development:
1) Develop and execute sales plans to achieve revenue targets for rooms, events, F&B and other hotel services
2) Identify new business opportunities and market segments to expand the hotel’s customer base
3) Monitor market trends and competitor activities to adjust strategies accordingly

b. Client Relationship Management:
1) Build and maintain strong relationships with corporate clients, travel agencies, tour operators, and other key stakeholders
2) Conduct sales calls, presentations, and site inspections to promote the hotel’s facilities and services
3) Negotiate contracts and agreements with clients to secure long-term business

c. Marketing Campaigns:
1) Plan and execute marketing campaigns across various channels (digital, social media, print, etc.) to promote the hotel’s brand and offerings
2) Collaborate with the marketing team to create promotional materials, including brochures, advertisements, and online content
3) Manage the hotel’s online presence, including the website, social media platforms, and online travel agencies (OTAs)
4) Proofread all marketing collaterals before publishment to ensure accuracy and consistency

d. Revenue Management:
1) Work closely with the revenue management team to optimize F&B sales, room rates and occupancy levels
2) Analyze sales data and market trends to identify opportunities for revenue growth
3) Prepare regular sales reports and forecasts for senior management

e. Event and Group Sales:
1) Promote the hotel as a venue for meetings, conferences, and other events
2) Coordinate with the events team to ensure seamless execution of group bookings and events

f. Team Leadership:
1) Lead and motivate the sales and marketing team to achieve individual and team targets
2) Provide training and development opportunities to enhance team performance

g. Customer Experience:
1) Ensure that the hotel’s sales and marketing efforts align with the overall goal of delivering exceptional guest experience
2) Gather feedback from clients and guests to continuously improve services and offers

Personal Attributes:
1) Strategic thinking and problem-solving skills
2) Strong leadership and team management abilities
3) Customer-focused mindset
4) Results-driven with a focus on achieving targets
5) Ability to work under pressure and meet deadlines

Requirements:
- Minimum 8-10 years of experience in sales and marketing, with 4 years of experience in a leadership role, preferably in the hospitality industry
- Bachelor's degree in Marketing, Business Administration, Hospitality Management, or a related field
- Strong knowledge of the Macau market and tourism industry
- Excellent communication, negotiation, and presentation skills
- Proficiency in digital marketing tools and platforms
- Good command of spoken and written Chinese and English
- Macau ID holder only

If you are a dedicated professional looking to make an impact in the hospitality industry, please email your resume with photo and salary expectations to: enquiry00853@gmail.com.