Responsibilities:

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
• Deliver all guests’ messages, mail and fax are handled and distributed properly.
• Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.
• Handle the room reservation during Reservation’s absence.

Requirements:

• Diploma or Degree preferably in hospitality or related field.
• At least 1 years of relevant experiences in luxury hotel.
• Excellent interpersonal & communication skills.
• Adaptable, flexible and able to embrace and respond to change effectively.
• Fluent in spoken English, Mandarin and Cantonese.
• Macau residents have advantages.

Application:

Interested parties are welcomed to:
Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.