Job Description:
• Leads the daily activities of MICE sales, with a focus on building long-term customer relationships that lead to the achievement of sales objectives and repeat business
• Good knowledge of Corporate, MICE, Catering and Event segments
• Identify business trends and marketing opportunities that can improve the hotel’s performance
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Asst. Director
• Prospecting and growing an account list, handling incoming leads and closing sales
• Plan, execute and follow-up on sales trips as approved
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organization
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities
• Practice professional account qualification on a consistent basis (i.e., measure budget needs, date flexibility, space requirement, competitive information etc)
• Attend trade shows, travel functions, major business functions or as required/directed by the Asst. Director
• Organizes familiarization of hotels and their facilities with clients and potential ones
• Responsible for an assigned sales target in accordance to segmentation - Work closely with each salesperson and identify opportunities and ways to maximize and exceed personal and team revenue goals
• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Asst. Director
• Gain excellent knowledge of the hotel facilities and services in the Hotel and apply that knowledge in selling against our competitors
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans
• Provide clear directions that simplifies the role of the support associates
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork
• Actively assist the Credit Department in follow-up of overdue accounts
• Complete small administrative tasks on your own (i.e., photocopying, filing) where possible
• Possess a commitment to the quality of all departmental records (i.e., computerized mailing list) which impacts the workload of support associates
• Comprehend, digest and comply to hotel policies and procedure as described in the Associate Handbook and other documents
• Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business
• Other duties assigned by the Asst. Director when required from time to time

Job Requirement:
• Minimum 5 years progressive experience in a proactive sales role in an established luxury hotels and casinos with large meeting spaces
• Driven, self motivated individual with excellent interpersonal, oral and written communication skills
• Good influencing skills and the ability to effectively deal with internal and external customers, some of which will require high levels of patience, tact and diplomacy
• An excellent team player who is able to work under pressure and meeting tight deadlines

Interested Parties, please apply via:
• Email the detailed resume to careers@sjmresorts.com
• Hotline 89820288 / 68827117