協助副經理處理公眾衛生部的日常營運管理，負責領導、指導並監督分配至非娛樂場區域（如酒店大堂、購物商場及員工後勤區域）的清潔員。激勵團隊成員，以確保所有公共區域清潔、整潔、安全、維護良好且呈現最佳狀態，從而超越賓客的期望

職位介紹

• 對所有非娛樂場公共區域（包括酒店大堂、購物商場、非娛樂場洗手間、走廊、樓梯、辦公室、外圍、圓形大堂、宴會區域、多功能廳及會議室）進行日常檢查，並在需要時執行糾正措施
• 監督質量控制機制，包括職業健康與安全、清潔與維護、服務標準、清潔化學品的使用、設備維護及操作
• 記錄庫存與消耗量，並在需要時訂購清潔用品
• 監督定期深層清潔、油漆翻新、水晶燈清潔、大理石修復及地毯清洗
• 維持交接班日誌，以記錄接班團隊所需跟進的必要事項
• 立即匯報異常活動以及健康與安全問題

職位要求
工作經驗：具最少三年於五星酒店之工作經驗
技能 / 證書：具清潔的知識、雲石地及地毯清潔經驗；此外亦須了解各種清潔用的機器及化學清潔劑的運用方法
教育程度：中學畢業或以上程度
語言能力：能操及書寫流利廣東話及普通話，良好英語
電腦應用：熟識 MS Office 電腦軟件操作

Job Purpose
Support the Assistant Manager with the daily operations of the Public Area Department, specifically leading, guiding, and monitoring Cleaners assigned to non-gaming zones (such a hotel lobbies, shopping malls, and back-of-house areas).
Motivate Team Members to exceed guests’ expectations by ensuring all public areas are clean, tidy, safe, well-maintained and well-presented.service.

Key Responsibilities

• Conduct daily inspections of all non-gaming public areas (including hotel lobbies, shopping arcades, non-gaming washrooms, hallways, stairways, offices, grounds, rotunda, banquet areas, function and meeting rooms) and execute correction action if needed
• Monitor quality control mechanisms, including health and safety, cleaning and maintenance, service standards, use of cleaning chemicals, equipment maintenance and handling
• Record inventory and consumptions and order cleaning supplies when required
• Supervise periodic deep cleaning, painting, chandelier cleaning, marble restoration and carpet shampooing
• Maintain a handover logbook to record necessary follow-ups for the incoming shift
• Report unusual activities and health and safety issues immediately

Competencies and Requirements
Experience: Minimum 3 years of experience in a five-star hotel
Knowledge/Certificates: Knowledge of cleaning activities, tools and detergents; hard and soft floor care and equipment operation; use of chemicals and machinery operation
Education: Secondary school diploma or above
Language Ability: Fluent in Cantonese and Mandarin, and good English
Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm