Job Description:
• Responsible for managing the performance of the limousine / valet service team to meet department and property business objectives
• Coaches and manages Team Members to consistently deliver the highest service standard to our guest
• Responsible for scheduling, training and any coaching or disciplinary matters in relation to company and department policies
• Assumes the responsibility for the accurate completion of all shift work in accordance with Monarch standards
• Resolves guest complaints and ensures guest satisfaction
• Completes reports and projects as assigned by direct report
• Works on ensuring that all company vehicles are maintained
• Performs other incidental and related duties as required and assigned

Job Requirement:
• Bachelor Degree or above is preferred
• Minimum of 4 years working experience in casino business and transportation related field, and 2 years working experience in a managerial role
• Valid Driving License
• Understands business implications of decisions, Displays orientation to profitability, Demonstrates knowledge of market and competition, Aligns work with strategic goals
• Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities
• Fluent in English, Cantonese, Mandarin
• Work varied shifts, including weekends and holidays


Interested Parties, please apply via:
• Email the detailed resume to careers@macausjm.com
• Recruitment Hotline 89820288 / 68827118