Our client, a luxury watch brand, is seeking a Store Manager to oversee its entire retail operations.

Salary: MOP 45,000-55,000 (Negotiable)
RDO: 8 days

Responsibilities:

• Continuously coach sales teams on exceptional service, selling skills, and attitudes to provide a shopping experience that exceeds client expectations.

• Lead by example, spending significant time on the sales floor to achieve boutique sales targets and profitability.

• Mentor the team in delivering a unique and memorable shopping experience through customer focus, storytelling, and extraordinary service.

• Effectively manage store inventory through regular checks and adherence to KPIs.

• Ensure compliance with display and grooming guidelines, maintaining impeccable conditions within the boutique.

• Address client concerns, disputes, and complaints to ensure satisfaction and restore confidence.

• Ensure repairs are handled promptly, keeping clients informed throughout the process.

Requirements:

• Minimum of 6 years of experience in luxury retail sales and management, preferably in high-end watch sales.

• Strong leadership and people management skills, with excellent interpersonal and communication abilities.

• Creative thinker who consistently seeks innovative ways to drive business growth and solve problems.

• Passionate about the luxury watch industry.

• Proficient in Cantonese, Mandarin, and English