Job Description:
• Oversee the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish
• Supervise team in daily operations to ensure achieving service quality that exceeds expectations
• Handle guest complaints in restaurants
• Total receipts and balance against sales, deposit receipts, and lock facility at end of day
• Maximizes the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and / or mentoring
• Encourages employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation
• To keep well - versed and updated with Forbes standards for Hotels and Restaurants
• Work together with Training and Development team to analyses reports and plan strategies to achieve the 5 - Star rating for Forbes
• Attends meetings and training sessions as and when required
• To personally drive staff training and development to achieve the standards at every level
• Perform other job related duties as requested



Job Requirement:
• Bachelor degree or certification in hospitality or related disciplines
• Minimum of 6 years' restaurant operations experience or in similar job role or equivalent and with working experience in 5 - Star hotel
• Proficient in spoken Cantonese, Mandarin and English
• Proficient in Microsoft Office
• Able to multi - task and work in a fast - paced environment
• Diligent attention to detail and safety


Interested Parties, please apply via:
• Email the detailed resume to careers@sjmresorts.com
• Hotline 89820288 / 68827115