須負責賓客從港澳/北安客運碼頭到酒店的交通安排，並提供友善及有效的服務以確保能令賓客感到滿意。

職位介紹

• 在港澳碼頭及北安客運碼頭歡迎及歡送賓客
• 在碼頭地點舉起永利皇宮的招牌以及推廣公司的接送服務
• 引領賓客乘坐穿梭巴士，轎車或出租汽車• 清楚了解度假村內的所有設施和服務
• 保持有關公司的最新消息，事件及活動等，並向賓客提供有用資訊及指示

職位要求
工作經驗：具最少一年於五星級度假村從事客戶服務的工作經驗
教育程度：中學畢業或等同學歷
語言能力：良好廣東話及英語；憧普通話者優先考慮

Job Purpose:
Assist guests arriving at the Macau and Taipa Ferry Terminals with transportation to the hotel. Provide friendly, efficient service and ensure the highest level of guest satisfaction.

Key Responsibilities

• Welcome guests upon their arrival and farewell them at the Macau and Taipa Ferry Terminals
• Hold up Wynn Palace signage at the arrival terminal and promote our transportation services
• Usher guests to shuttle bus, limousine or car rental
• Know and understand all the resort’s facilities and services
• Stay up-to-date about Company news, events and activities and provide useful information and directions to guests

Competencies and Requirements
Experience: Minimum 1 year of customer service experience in a five-star resort
Education: Secondary school diploma or equivalent
Language Abilities: Good Cantonese and English; Mandarin an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm