職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要
• 清楚了解酒店的設施、服務和活動
• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全
• 監察轎車的日常保養及維護
• 在預算之內安排定期的轎車維修和保養計劃
• 當意外發生時，處理保險的索償

職位要求：
工作經驗：具 4 年以上主任級別的工作經驗；
技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮
教育程度：中學畢業或以上程度
語言能力：良好的英語、普通話和廣東話
電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

Job Purpose:
Assist the Manager and Director with the daily operations of the Limousine Services Team. Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction
• Know and understand the resort’s facilities, services and activities
• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety
• Monitor and inspect the daily upkeep and maintenance of limousines
• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget
• Handle insurance claims when accidents occur

Competencies and Requirements
Experience: Minimum 2 years of supervisory experience
Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions
Education: Secondary school diploma or above
Language Ability: Good English, Mandarin and Cantonese
Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm