Responsibilities: • Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation • Registers and rooms all arrivals according to established procedures • Ensures guest services specified by superiors and guests’ requests are promptly and courteously met Requirements: • Diploma or Degree preferably in hospitality or related field • Excellent oral and written skills in English & Chinese • Excellent interpersonal & communication skills • Good presentation, influencing skills • Knowledge of Opera Systems is an advantage Application: Interested parties are welcomed to: Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or Enquire by calling (853)8861 7606 or (853)8861 7604 All personal data collected will be treated in strict confidence and used for recruitment purpose only.