負責擔任資訊科技部與業務部門間的核心橋樑，確保技術解決方案能有效支援公司目標。了解業務需求並轉化為清晰的資訊科技需求規範，並推動資訊科技專案和計劃的成功執行。此外，須與利害關係人建立強大的合作夥伴關係，促進透明的溝通機制，並主導流程改進工作，以提升營運效率並為永利澳門度假村創造策略價值。

職位介紹

• 擔任資訊科技部與業務單位之間的主要聯絡人，建立並維護穩固且具協作性的利害關係人關係
• 主導工作坊與會議，識別業務挑戰並提出以技術驅動的高效解決方案
• 與業務單位合作簡化工作流程，並透過技術整合優化營運效能
• 與跨部門團隊協作，定義專案範疇、制定發展藍圖，並確立清晰的可交付成果
• 收集、分析並記錄業務需求，確保資訊科技計劃與業務目標高度一致
• 透過利害關係人的積極參與來管理專案範疇變更，確保專案生命週期中的平穩過渡
• 持續關注與酒店及娛樂場業相關的產業趨勢及前沿新興技術

職位要求

工作經驗：

• 具最少三年資訊科技業務分析、專案管理或相關領域經驗；其中須包含至少一年擔任主管或直接對接利害關係人的實務經驗
• 具備成功交付資訊科技專案及推動業務端參與的卓越實績
• 具備卓越的利害關係人管理、溝通協調及簡報技巧
• 具備酒店、娛樂場或度假村營運經驗者優先考慮
• 熟練掌握專案管理方法論（如 PMP、Agile 或 Scrum）
• 具備極強的問題解決能力與分析邏輯
• 熟悉業務流程建模及需求分析收集技術
• 擁有娛樂場或酒店系統管理經驗者將獲優先考慮

教育程度：具資訊科技、工商管理或相關學科的文憑或學士學位
語言能力：能操流利英語、廣東話及普通話書寫及口語能力

Job Purpose
The Assistant Manager – Business Engagement serves as the primary bridge between IT and business units, ensuring technology solutions effectively support organizational goals. This role is accountable for identifying and understanding business needs, translating them into clear IT requirements, and driving the successful execution of projects and initiatives. The Assistant Manager builds strong stakeholder partnerships, promotes transparent communication, and leads process improvement efforts to enhance efficiency and deliver strategic value across Wynn Resorts Macau.

Key Responsibilities

• Act as the primary liaison between IT and business units, fostering strong and collaborative stakeholder relationships.
• Lead workshops and meetings to identify challenges and recommend effective technology-driven solutions.
• Partner with business units to streamline workflows and optimize performance through technology integration.
• Collaborate with cross-functional teams to define project scope, develop roadmaps, and establish clear deliverables.
• Collect, analyse, and document business requirements to ensure IT initiatives align with business objectives.
• Manage scope changes by engaging stakeholders and ensuring smooth transitions throughout project lifecycles.
• Stay current with industry trends and emerging technologies relevant to hospitality and gaming sectors.

Competencies and Requirements

Experience:

• Minimum 3 years in IT business analysis, project management, or related roles, including 1 year in a supervisory or stakeholder-facing position.
• Proven success in delivering IT projects and driving business engagement.
• Strong stakeholder management, communication, and presentation skills.
• Experience in hospitality, gaming, or resort operations is advantageous.
• Solid understanding of project management methodologies (PMP, Agile, Scrum).
• Strong problem-solving and analytical skills.
• Familiarity with business process modelling and requirements gathering techniques.
• Experience with gaming/hospitality systems management is an advantage.

Education: Diploma or degree in Information Technology, Business Administration, or a related field.
Language Ability: Proficiency in English, Mandarin, and Cantonese preferred.

如欲了解職位詳情，請瀏覽永利事業網站 (https://www.wynncareersmacau.com/tc) 或電郵至 jobs@wynnpalace.com，亦可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188 / (853) 8986 6222。

Please visit Wynn Careers (https://www.wynncareersmacau.com) or by email: jobs@wynnpalace.com for the position details. For enquiries, please contact us at (853) 8889 1188 / (853) 8986 6222during office hours from Monday to Friday between 9:00am and 6:00 pm