Job responsibility
1) Primary owner of maintenance project management, responsible for pre-sales supporting and post-sales delivery, develop pre-sales maintenance solutions, calculate costs, identify risks, and mitigate risks, and take the lead in developing annual project maintenance plans, including but not limited to resource plans, personnel deployment, proactive maintenance, and incident recovery. Be responsible for the achievement of business objectives.
2) Primary owner of maintenance project finance management, work with the pre-sales team for incremental revenue increase, optimize the delivery cost, and improve the project sales gross profit.
3) Primary owner of Network Security management in the account department, responsible for network security management regulations execution, ensuring compliant delivery, and achieving network security objectives.
4) Primary owner of spare parts delivery and internal control, responsible for the timely delivery of spare parts, overdue spare part borrow, and internal control management. The owner is responsible for the delivery quality and cost of spare parts involved in the project.
5) The incident recovery commander, responsible for customer coordination and organization during the incident recovery process and customer care after the incident recovery.
6) Primary owner of maintenance customer satisfaction management, responsible for maintenance customer satisfaction management, regularly communicate with key customers (such as O&M directors and CXOs), present service value, and improve service brand.

Job requirements
1. University degree or above;
2. Majors in electronic engineering, electrical, computer, etc. are preferred.
3. Experience in network security management, O&M management, and maintenance in the telecom field is preferred.
4. Have quality operation experience in other domains.
5. Be familiar with the network architecture and product knowledge in the telecom field, and have a certain understanding of standard protocols, such as BGP, VRRP, MPLS, SIP, BICC, GTP.
6. Familiar with network security management, project management, maintenance service management, and finance management. Experience in maintenance technology and maintenance project management is preferred.
7. At least two years work experience in the telecom field or quality management. Delivery and maintenance experience is preferred.
8. Have certain industry business management experience and be able to manage business planning, execution, and improvement in an end-to-end manner.
9. Have customer relationship management capabilities, and have successful customer management practices and experience.
10. Proficient in listening, speaking, reading and writing mandarin, and good language organization and expression skills;
11. Excellent English reading and writing skills;
12. Professional certificates or titles in the field of cyber security management and quality management are preferred.
13. Clear logic, strong expressive ability, and good writing background;
14. Have a strong sense of initiative and responsibility, be responsible for results, and be able to proactively manage and facilitate task closure.

This position is open to Macau ID holders only. For non-locals, please browse our company website for opportunities in your country. HK ID holders are encouraged to apply through hkrecruit@huawei.com.
We offer competitive remuneration package to the right candidate. Interested applicants can send their CV to macaurecruit@huawei.com, stating your present and expected salary, and your available date. Please state the email with Macau Branch and position name applied.

工作内容：
1) 维护项目管理第一责任人，支撑维护项目售前拓展和售后交付，负责售前维护方案输出、成本测算、风险识别与应对，主导制定全年项目维护计划，包含但不限于资源计划、人员排兵布阵、主动维护、事故恢复等，对业务目标达成负责；
2) 维护项目经营管理第一责任人，协同售前团队做好维保增量增收，优化交付成本，提升项目销毛；
3) 系统部网络安全管理第一责任人，总体负责公司网络安全管理规定落地执行，确保合规交付，对网络安全目标达成负责；
4) 备件交付及内控第一责任人，负责备件及时交付、超期挂账和内控管理，对项目涉及备件交付质量和成本负责；
5) 事故恢复指挥官，负责事故恢复过程中的客户协调、组织及恢复后的客户关怀；
6) 维护客户满意度管理第一责任人，负责维护口客户满意度管理，与关键客户（运维主管/CXO等）例行交流，呈现服务价值，提升服务品牌；

職位要求：
1） 大学本科及以上学历；
2） 电子信息工程、电气、计算机等专业优先；
3） 熟悉电信领域网络架构、产品知识，对通信协议有一定给了解，如BGP, VRRP, MPLS, SIP, BICC, GTP等等；
4） 熟悉网络安全管理、项目管理、维护业务管理及经营管理，有维护技术、维护项目管理经验者优先；
5） 要求电信领域或从事维护业务5年及以上工作经验，具备交付与维护经验者优先；
6） 有一定的行业业务管理经验，具备业务规划、执行、改进端到端管理能力；
7） 具备客户关系管理能力，有成功的客户管理实践及经验；
8） 熟悉网络安全管理、项目管理、维护业务管理及经营管理，有维护技术、维护项目管理经验者优先；
9） 具备其他领域项目管理经验；
10）熟练掌握普通话听说读写，有较好的语言组织能力、表达能力；
11）具备优秀的英文读写能力；
12）具有项目管理领域专业证书或称号者优先；
13）逻辑清晰、表达能力强，有较好的文字功底及客户管理能力；
14）主动性及责任心强，对结果负责，能够主动管理并推进任务闭环；

此職位僅開放舆澳门居民（永久/非永久）申請。非本地人可以到华为公司官網了解您国 家/地区的机会。香港身份证持有人請通过 hkrecruit@huawei.com 申请。 我们为合适的候选人提供有竟争力的薪酬待遇。有兴趣的人请将您的完整简历以及现在和期 望的薪水與可入日期通过电子邮件发送至 macaurecruit@huawei.com。请注明电邮标题及澳门分行及职位名称。