Guest Relation Officer賓客關係主任 (5 days work per week) Job in 酒店營運 - 房務部 in 所有澳門特別行政區地區 - Job Description
職位內容

 

  • 公司名稱: Ponte 16 Resort, Macau


  • Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

    Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

    We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

Guest Relation Officer賓客關係主任 (5 days work per week)

Responsibilities:
• Welcome and assist guests upon arrival.
• Ensure guest concerns are handled professionally and efficiently.
• Support Front Desk operations during critical guest flow time.
• Guide guests through their stay for a smooth experience.
• Follow up on loyalty/VIP guest issues with relevant teams.

Requirements:
• Diploma or Degree preferably in hospitality or related field.
• PMS and Office software knowledge.
• Excellent oral and written skills in English & Chinese.
• Macau residents only.

Application:
Interested parties are welcomed to:
Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.

  • 職位要求

  • 基層員工 
  • 所有澳門特別行政區地區, 澳門特別行政區 
  • 學士學位 
  • 酒店業 
  • 酒店營運 - 房務部 (行李寄存 / 門僮) 
    酒店營運 - 房務部 (前台服務) 
    酒店營運 - 房務部 (綜合) 
  • 22/05/2025 

 

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