負責擔任資訊科技部與業務部門間的核心橋樑，確保技術應用與公司策略目標一致。了解業務需求並轉化為具體的技術規格，並推動資訊科技專案和計劃的成功交付。此外，須展現卓越的利害關係人管理能力，積極優化永利澳門度假村的業務流程改進。

職位介紹

• 擔任資訊科技部與業務單位之間的主要聯絡窗口，與各利害關係人建立穩固的合作關係
• 收集、分析並記錄業務需求，確保其與資訊科技部能力及公司策略目標一致
• 主持工作坊、會議與簡報，深入了解業務挑戰並提出適切的解決方案
• 與業務及資訊科技團隊協作，共同定義專案藍圖、範疇、目標及可交付成果
• 管理專案範疇的變更，確保獲得利害關係人的認同，並實施有效的變更管理程序
• 識別業務流程改進與營運效率提升的機會點
• 與業務單位合作，優化工作流程，並利用科技提升營運效率
• 隨時掌握酒店與博彩行業相關的產業趨勢與新興技術
• 分析專案成果，並向高層管理團隊報告關鍵績效指標

職位要求

工作經驗：

• 具最少五年資訊科技業務分析、專案管理或相關領域經驗；其中須包含至少兩年擔任主管或直接對接利害關係人的經驗
• 具備成功交付資訊科技專案及推動業務端參與的卓越實績。
• 具備卓越的利害關係人管理、溝通協調及簡報技巧
• 具備酒店、娛樂場或度假村營運經驗者優先考慮
• 熟練掌握專案管理方法論（如 PMP、Agile 或 Scrum）
• 具備極強的問題分析與解決能力
• 熟悉業務流程建模及需求分析收集技術
• 擁有娛樂場或酒店系統管理經驗者將獲優先考慮

教育程度：具資訊科技、工商管理或相關學科的文憑或學士學位
語言能力：能操流利英語、廣東話及普通話書寫及口語能力

Job Purpose
The Manager - Business Engagement acts as the primary liaison between IT and business units, ensuring technology solutions align with business objectives. This role is responsible for understanding business needs, translating them into IT requirements, and driving the successful delivery of IT projects and initiatives. The manager will lead stakeholder engagement, facilitate communication, and champion business process improvements across Wynn Resorts Macau.

Key Responsibilities

• Serve as the main point of contact between IT and business units, building strong relationships with stakeholders.
• Gather, analyse, and document business requirements, ensuring alignment with IT capabilities and strategic goals.
• Facilitate workshops, meetings, and presentations to understand business challenges and propose IT solutions.
• Define project roadmaps, scopes, objectives, and deliverables in collaboration with business and IT teams.
• Manage changes to project scope, ensuring stakeholder buy-in and effective change management.
• Identify opportunities for business process improvement and operational efficiency.
• Collaborate with business units to optimize workflows and leverage technology for operational efficiency.
• Stay informed on industry trends and emerging technologies relevant to the hospitality and gaming sectors.
• Analyse project outcomes and report on KPIs to senior management.

Competencies and Requirements

Experience:

• Minimum 5 years in IT business analysis, project management, or related roles, including 2 years in a supervisory or stakeholder-facing position.
• Proven success in delivering IT projects and driving business engagement.
• Strong stakeholder management, communication, and presentation skills.
• Experience in hospitality, gaming, or resort operations is advantageous.
• Solid understanding of project management methodologies (PMP, Agile, Scrum).
• Strong problem-solving and analytical skills.
• Familiarity with business process modelling and requirements gathering techniques.
• Experience with gaming/hospitality systems management is an advantage.
• he hospitality and gaming sectors.
• Analyse project outcomes and report on KPIs to senior management.

Education: Diploma or degree in Information Technology, Business Administration, or a related field.
Language Ability: Proficiency in English, Mandarin, and Cantonese preferred.

如欲了解職位詳情，請瀏覽永利事業網站 (https://www.wynncareersmacau.com/tc) 或電郵至 jobs@wynnpalace.com，亦可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188 / (853) 8986 6222。

Please visit Wynn Careers (https://www.wynncareersmacau.com) or by email: jobs@wynnpalace.com for the position details. For enquiries, please contact us at (853) 8889 1188 / (853) 8986 6222during office hours from Monday to Friday between 9:00am and 6:00 pm