Responsibilities: • Handles communication between housekeeping and other departments for guest needs and staff matters. • Answers and makes phone calls. • Drafts routine or simple correspondence for the Executive Housekeeper as assigned. • Records and reports missing, broken, or damaged items; coordinates repairs with engineering. • Types or feeds into computer inventory reports of all Housekeeping supplies and equipment. • Maintains a logbook for lost and found items and recommends for disposal at appropriate time. Requirements: • Diploma or Degree preferably in hospitality or related field • Skill to communicate and coordinate • Good oral and written skills in English & Chinese • Microsoft Office (Work and Excel) • Macau residents only Application: Interested parties are welcomed to: - Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or - Enquire by calling (853)8861 7606 or (853)8861 7604 All personal data collected will be treated in strict confidence and used for recruitment purpose only.