QA Assistant Manager – Customer Relationship Management will play a key role in ensuring the quality and accuracy of our Machine Learning model and CRM systems and will be responsible for managing and monitoring the development of projects.

Key Responsibilities

• Conduct regular audits of Machine Learning models or campaigns to ensure accuracy and completeness
• Identify and resolve any data quality issues that arise
• Collaborate with cross-functional teams to ensure CRM processes are aligned with business objectives
• Develop and maintain CRM testing plans and scripts
• Perform QA testing of CRM systems and processes, ensuring they meet business requirements and are error-free
• Document and report any issues or bugs identified during testing
• Work with the development team to troubleshoot and resolve issues
• Ensure compliance with data privacy regulations

Competencies and Requirements

Experience: 3 years of experience in Machine Learning, QA testing, campaign management, data analysis, or a related field
Knowledge/Certificates: Programming, Machine Learning, data analysis, and database manipulation skills
Education: Bachelor's degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficiency in Excel, data analysis and basic programming is a MUST. Prior experience working with Python, SQL, Pandas, Scikit-Learn, and PyTorch are preferred

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

質量保證副經理 (客戶關係管理數據科學)

主要職責:

質量保證副經理將在確保我們的機器學習模型和 CRM 系統的品質和準確性方面發揮關鍵作用，並將負責管理和監控專案的開發。

職位介紹:

• 對機器學習模型或活動進行定期審核，以確保準確性和完整性
• 識別並解決出現的任何數據質量問題
• 與跨職能團隊合作，確保 CRM 流程與業務目標保持一致
• 開發和維護 CRM 測試計劃和腳本
• 對 CRM 系統和流程進行質量保證測試，確保它們滿足業務要求並且沒有錯誤
• 記錄並報告測試期間發現的任何問題或錯誤
• 與開發團隊合作排除故障並解決問題
• 確保遵守數據隱私法規

職位要求:

工作經驗：至少 3 年 機器學習、質量保證測試、活動管理、數據分析或相關領域的經驗
技能 / 證書：編程、機器學習、數據分析和數據庫操作技能
教育程度：計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷
語言能力：良好的英文和中文書寫和口語
電腦應用：必須熟練掌握 Excel、數據分析和基本編程。 有使用 Python、SQL、Pandas、Scikit-Learn 和 PyTorch 經驗者優先

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188