Responsibilities Knowledgeable about all events and information of the immediate and surrounding area, while provide new information for maintaining a library of relevant information. Directs guests and visitors to any of the Hotel’s facilities. Maintaining good customer relationship. Implement for the provision of friendly and efficient service to all guests. Recognize guests, acknowledge their arrangement, and engage with them in a polite way at any possible moment. Requirements Outgoing & friendly with courteous manner Service oriented. Good communication skills in both written and spoken English, Mandarin or Cantonese. Flexible work hours. Macau residents have advantages. Application: Interested parties are welcomed to: Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: h6480-hr5@sofitel.com, or Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm All personal data collected will be treated in strict confidence and used for recruitment purpose only.