Our client, a well-established bank in Macau, is looking for a Branch Manager to drive business expansion and lead day-to-day branch performance.

Responsibilities

• Report to the Head of Sales and Distribution.

• Oversee branch operations and ensure customers' needs are met through high-quality customer experience.

• Achieve sales targets and actively identify new business opportunities by promoting banking services and products.

• Conduct sales management and deliver branch plans to achieve business objectives.

• Execute marketing activities and strengthen the Bank's professional image.

• Coach staff and design practical training programs to support sales performance and service excellence.

• Ensure the branch operates in compliance with applicable rules and regulations, including monitoring suspicious transactions, taking appropriate actions to manage risk, and maximizing operational efficiency.

Requirements

• Bachelor's degree or above in Business Administration or related disciplines.

• At least 5 years of experience in retail banking at supervisory level.

• Familiar with branch operations and investment products.

• Knowledge of general financial activities and the economic environment.

• Strong communication and presentation skills, with fluent proficiency in spoken and written English, Cantonese, and Mandarin.

主要職責

• 向銷售及分銷主管彙報工作。

• 督導分行日常營運，並以優質的客戶體驗滿足客戶需求。

• 達成銷售目標，並透過推廣銀行服務與產品、發掘潛在客戶，積極尋找業務機會。

• 進行銷售管理，並制定及執行分行計劃，以達成業務目標。

• 開展市場推廣活動，建立及提升銀行的專業形象。

• 為員工提供指導，並制定針對銷售表現及服務卓越的培訓計劃。

• 確保分行在適用規則及法規下運作；識別可疑交易並採取適當行動，以降低風險並提升營運效率。

任職要求

• 具商業管理或相關學科學士學位或以上學歷。

• 至少 5 年零售銀行監督層級相關工作經驗。

• 熟悉分行運作及投資產品。

• 具一般金融活動及經濟環境的基本知識。

• 具出色的溝通及簡報能力，並能熟練使用英語、粵語及普通話（口語及書面表達皆佳）。