Our client is a global leader in air cargo handling and aviation ground services. The company is seeking an Assistant Manager / Assistant Head of Human Resources to support the Head of Human Resources & Finance in managing HR operations in Macau.

Key Responsibilities
• Coordinate recruitment from manpower requests through sourcing, candidate screening, interviews, offer preparation, onboarding and probation follow-up for the Macau operation.
• Manage employee administration throughout the employment lifecycle, including contracts and records, confirmation, transfers, promotions, leave and offboarding, and respond to day-to-day HR enquiries from employees and supervisors.
• Monitor and coordinate compliance with Macau labour, employment and immigration requirements, including employment documentation and non-resident worker permit applications, renewals and record-keeping.
• Assist with employee relations matters such as workplace investigations, disciplinary procedures, grievances and staff communications, referring sensitive or complex cases to the Head of Human Resources & Finance as appropriate.
• Support performance reviews, learning and development, employee engagement and culture initiatives, and maintain HR policies, procedures and templates that reflect Macau requirements and the organisation’s group-wide standards.
• Assist with manpower planning and prepare headcount, recruitment and other workforce reports. Coordinate with payroll, insurance, immigration and other service providers, liaise with relevant government authorities, and contribute to HR administration and process improvements.

Requirements
• A degree in Human Resources, Business Administration or a related field.
• At least 4 years of relevant HR experience, preferably with broad exposure to recruitment, employee lifecycle administration and employee relations.
• Knowledge of Macau labour and employment requirements is preferred. Familiarity with non-resident worker permit processes would be an advantage.
• Experience liaising with external payroll, immigration, insurance or other HR service providers is an advantage.
• Well-organised, with strong communication and interpersonal skills, sound judgement and discretion. Able to manage competing priorities and work independently with appropriate guidance.
• Proficient in Microsoft Office and HR systems. Good command of English and Chinese (Cantonese and/or Mandarin) is required.