職位介紹:

• 協助管理層管理管家部的日常運作
• 分配工作給客房服務員及客房部員工及監督和監測用品的衛生，進度和性能
• 對所有客房進行日常的巡查，在貴賓到達前檢查房間
• 批准已退的房間立刻清潔，以便空出房間。提交最新情況報告給客房部協調員
• 檢查所有公共場所，並於必要時執行糾正行動。向副行政管家提交所有維修工作指示，保養請求及相關問題

職位要求:
工作經驗：具最少三年於客房部工作的經驗
技能 / 證書：對清潔用品、化工、機械、工具和清潔劑等有認識
教育程度：中學或以上程度；歡迎有志投入客房部事業的大學畢業生申請
語言能力：能操良好普通話、廣東話及英語

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6

Job Purpose:
Support the Assistant Housekeeper with the daily operations of the Housekeeping Department. Supervise, train and guide Guest Room Attendants and inspect all rooms daily for quality control. Motivate Team Members to exceed guests’ expectations by ensuring all rooms are clean, tidy, well-prepared and presentable.

Key Responsibilities

• Assist in the daily operations management of the Housekeeping department
• Assign jobs to Guest Room Attendants (GRA) and Housekeeping staff and supervise and monitor cleanliness, progress and performance
• Conduct daily inspections of all guestrooms and check VIP rooms before guests’ arrival
• Approve clean, vacant rooms for release promptly. Submit timely room status reports to coordinators
• Check all public areas and execute correction action if needed. Raise work orders for any repairs and maintenance required and report issues to the Assistant Executive Housekeeper(s)

Competencies and Requirements
Experience: Minimum of 3 years’ Housekeeping experience
Knowledge/Certificates: Knowledge of cleaning activities, chemicals, machines, tools and detergents
Education: Secondary school or above, University grade is preferable
Language Ability: Good English, Cantonese and Mandarin

For enquiries, please contact us at (853) 8986 6222during office hours
From Monday to Friday between 9:00am and 6:00 pm