Responsibilities:

Provide front of the house guest services to guests.
Attend to all arriving and departing guests.
Maintain and update guests’ profiles accurately.
Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.

Requirements:

Good customer services, communication and upselling skills.
Good command of spoken & written English & Chinese, ability to speak Mandarin is highly preferred.

Application:

Interested parties are welcomed to:
Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail:
Careers.MACAU@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.