資訊科技基建主任負責營運與維護企業級高可用性資訊科技系統及網路，並提供全天候性支援運作。需運用其在伺服器、儲存設備、備份系統、網路、PABX 及資料庫管理方面的技術能力與經驗，確保所有資訊科技系統基礎架構的可靠性並全面支援業務運作。職責屯包括監控伺服器環境的效能、可用性與安全性，管理儲存系統及資料備份，確保資料庫系統的完整性與運作效率，同時負責網路及電信基礎架構的維護。

職位介紹

• 執行部署與維護資訊科技基礎架構所需之作業，包括伺服器、儲存設備、備份系統、網路設備、PABX 系統及資料庫系統，以達成至少 99.99%的可用性。
• 執行伺服器、儲存裝置、備份設備、網路設備、PABX 系統及資料庫平台之硬體安裝、配置與持續維護。
• 配置並維護伺服器、儲存設備、備份系統、網路設備、PABX 系統及資料庫環境的硬體與軟體。
• 執行伺服器、儲存設備、備份系統、網路設備、PABX 系統及資料庫系統的日常監控與主動管理，確保最佳效能與安全性。
• 識別、診斷並解決跨伺服器、儲存設備、備份系統、網路設備、PABX 系統及資料庫基礎架構的問題。
• 協助遵循所有資訊科技基礎架構領域的法規、安全與合規要求，包括伺服器、儲存設備、備份系統、網路、電信及資料庫管理。
• 維護所有伺服器、儲存設備、備份系統、網路、PABX 及資料庫元件的完整資產資訊與文件。
• 管理與伺服器、儲存設備、備份系統、網路、PABX 及資料庫基礎架構相關的系統與服務合作夥伴關係。

職位要求
工作經驗：

• 具備至少 3 年資訊科技基建營運與管理經驗
• 擁有豐富的企業級伺服器管理的實務經驗，包括安裝、配置、監控及效能優化
• 深厚的儲存系統管理背景，包括 SAN/NAS 解決方案、儲存資源配置、資料完整性及容量規劃
• 精通備份與災難復原策略，具備實施及管理企業級備份解決方案之經驗，確保資料可用性與合規性
• 擁有設計、實施及維護企業級高可用性區域網路、廣域網路及/或 PABX 系統之實證經驗
• 全面掌握 PABX/電話系統，涵蓋設置、維護、故障排除及與網路基礎架構整合
• 具備企業級資料庫管理經驗，包含安裝、配置、備份、效能調校及安全性維護（如 SQL Server、Oracle、MySQL）
• 具娛樂場或酒店業相關經驗者優先

教育程度：資訊科技相關領域的文憑或學位
語言能力：能操寫流利英語、廣東話及普通話

Job Purpose
The Supervisor of IT Infrastructure is responsible for operating and maintaining an enterprise-class, highly available IT system and network that support our 24x7 operation. The candidate is expected to leverage their technical skills and experience in server, storage, backup, network, PABX and database management to ensure that all IT infrastructure components are reliable and fully support business operations. This includes overseeing the performance, availability,and security of server environments, managing storage systems and data backups, and ensuring the integrity and efficiency of database systems, in addition to network and telecom infrastructure.

Key Responsibilities

• Perform activities required to deploy and support mission-critical IT infrastructure components—including server, storage, backup, network, PABX and database systems—to achieve at least 99.99% availability.
• Conduct hardware installation, configuration, and ongoing maintenance for servers, storage devices, backup appliances, network equipment, PABX systems, and database platforms.
• Configure and maintain both hardware and software for servers, storage, backup, network, PABX and database environments.
• Carry out daily monitoring and proactive management of server, storage, backup, network, PABX and database systems to ensure optimal performance and security.
• Identify, diagnose, and resolve issues across server, storage, backup, network, PABX and database infrastructure.
• Assist in adhering to regulatory, security, and compliance requirements for all IT infrastructure areas, including server, storage, backup, network, telecom and database management
• Maintain comprehensive asset information and documentation for all server, storage, backup, network, PABX, and database components.
• Manage relationships with systems and services partners relevant to servers, storage, backup, network, PABX, and database infrastructure.

Competencies and Requirements
Experience:

• Minimum of 3 years’ experience in IT Infrastructure operations and administration
• Extensive hands-on experience managing and administering enterprise servers, including installation, configuration, monitoring, and performance optimization
• Strong background in storage systems management, including SAN/NAS solutions, storage provisioning, data integrity, and capacity planning
• In-depth knowledge of backup and disaster recovery strategies, with experience implementing and managing enterprise backup solutions to ensure data availability and compliance
• Proven experience in designing, implementing, and maintaining enterprise-class, high-available LANs, WANs, and/or PABX systems.
• Comprehensive understanding of PABX/telephony systems, including setup, maintenance, troubleshooting, and integration with network infrastructure
• Experience with database administration, including installation, configuration, backup, performance tuning, and security of enterprise databases (e.g., SQL Server, Oracle, MySQL)
• Ideally within the Entertainment or Hotel industry

Education: Diploma or Degree in Information Technology field
Language Abilities: Multilingual English/Mandarin/Cantonese preferred.

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm