資訊科技基建副經理將負責規劃、擴展/建置、部署、最佳化、管理和維護資訊科技基礎設施及營運，包括資料庫、伺服器管理、網路、電信和災難復原基礎設施，同時確保所有系統、網路和基礎設施的可用性、完整性和安全性。需負責管理資訊科技的日常運作，並為工程師提供指導和支援。

職位介紹

• 領導並協調短期和長期策略、標準、方法、政策和程序，以支援業務發展
• 建構伺服器、儲存、中介軟體平台、網路和電信領域的技術路線圖
• 與資訊科技基建架構師合作，共同製定新的策略技術需求和目標，進行研發並對公司的新技術、工具和技巧（虛擬、雲端運算等）提出建議
• 管理技術資源、制定和管理專案計畫，協調其他資訊科技團隊安排專案和變更管理活動
• 制定、推廣和維護所有技術平台上的標準、方法、政策和程序。確定資訊科技部的標準作業流程
• 管理支援團隊、回應、排除故障並解決事件，從而支援業務發展，確保問題並及時解決，並透過資訊科技部門所定的標準作業流程 (SOP) 與其他資訊科技部團隊進行有效溝通
• 透過事件趨勢分析、問題管理以及製定和執行修復計劃來提高解決方案的穩定性
• 管理及經營資料庫
• 執行部署和支援關鍵任務 所需的活動，確保至少 百分之 99.999 的可用性
• 了解新科技並視情況推薦採用
• 確定其他流程改善的自動化領域
• 協助建立及加強監理及合規流程
• 維護資產資訊和其他網路文檔
• 系統/服務合作夥伴管理

職位要求
工作經驗：
• 最少五年資訊科技基建工程師及管理團隊的相關經驗
• 具豐富的企業級伺服器和儲存系統設計和維護經驗
• 具設計、實施和維護複雜資料庳的經驗
• 具備豐富的 PABX、路由器、交換器、防火牆、負載平衡器管理經驗
教育程度：資訊科技相關領域的文憑或學位
語言能力：能操寫流利英語、廣東話及普通話

備註：
• 注重細節，具備良好的解決問題的能力
• 良好的溝通能力及人際溝通能力
• 可隨時待命應對緊急事務
• 熟悉娛樂埸者優先• 精通以下領域：
-- Microsoft Windows Server
- Active Directory（設計、安全性和管理）
- VMWare
-- Microsoft Exchange Server
- HP Proliant 伺服器/存儲
-- AS400
-- MS SharePoint
- Checkpoint / PA Firewall

Job Purpose
The Assistant Manager of Infrastructure will plan, extend/build, deploy, optimize, manage and maintain the IT infrastructure and operations, including data centers, servers administration, network, telecommunications and disaster recovery infrastructure, while specifically ensuring the availability, integrity, and security for all systems network and infrastructure. She/he will be responsible for managing the daily operational aspects of the IT environment and provide guidance and support to the team of engineers.

Key Responsibilities

• Lead the development and alignment of short and long term strategies, standards, methods, policies and procedures to support the business
• Construct technology roadmap for server, storage, middleware platforms, network and telecom.
• Collaborate with Infrastructure Architect on emerging strategic technology needs and objectives, perform research and development and makes recommendations regarding new technologies, tools and techniques (virtual, cloud computing, etc.) that would benefit the company
• Manage technical resources, creating and managing project plans. Coordinating other IT teams on scheduling project and change management activities
• Develop, promote and maintain standards, methods, policies and procedures across all technology platforms. Identify standard operating procedures for IT
• Manage support teams by responding, troubleshooting and resolving incidents to support the business ensuring timely issue resolution and communicate effectively with other IT teams through the established SOP of the IT organization
• Promote solution stability through incident trend analysis, problem management, and cure plan development and execution
• Manage Data Center Operations in a Managed Services environment
• Perform activities required to deploy and support a mission-critical IP network with at least 99.999% availability
• Stay abreast of new technologies and recommend adoption as appropriate
• Identify areas for automation of other process improvements
• Assist in establishing and enhancing regulatory and compliance processes
• Maintain asset information and other network documentation
• Systems/Services Partner Management

Competencies and Requirements
Experience:
• At least 5 years’ experience managing teams of infrastructure engineers and administrators
• Proven experience designing and maintaining enterprise-class servers and storage systems
• A successful track record of designing, implementing, and maintaining sophisticated data centers
• Extensive experience administering PABX, routers, switches, firewalls, load balancers
Education: Diploma or Degree in Information Technology field
Language Ability: Multilingual English/Mandarin/Cantonese preferred.

Remarks
• Strong attention to detail, good problem-solving and trouble-shooting abilities
• Good communication and interpersonal skills
• Able to response to urgent matters in on-call basis at all time
• Familiarity with entertainment industry an advantage
• Proficient in the following areas:
-- Microsoft Windows Server
-- Active Directory (Design, Security and Administration)
--- VMWare
-- Microsoft Exchange Server
--- HP Proliant Servers / Storage
-- AS400
--- MS SharePoint
-- Checkpoint / PA Firewall