Summary
The Supervisor is responsible for supervision the overall operations of staff shuttle bus provided by vendors.

Responsibility
- Be completely familiar with the Complex including all locations, driveways, traffic, roads and transportation facilities of Macau
- Manage and establish good relations with other divisions to ensure an effective operations of Complex
- Be promptly response to the customer complaints and or requests, immediate response to any verbal complaint/request
- Immediate response to any vehicle breakdown and accident happening. Ask help from bus vendors and immediately report to superior
- Maintain the fleet buses/vehicles always of good image
- The front line staff should always be polite and pleasant manner. Monitor duty attendants attendance and duties as assigned
- Maintain the logistic flow to be smooth all the time, especially during the peak hours. Re-enforce supervision in this area
- Monitor and report any serious traffic accident nearby or influencing the property. Demonstrate strong analytical and problem solving skills
- Build strong relationship with suppliers and services contractors from the related industry to maintain an efficiency operations and support
- Be responsible for provision of a safe, tidy, clean and pleasant environment for staff of the property
- Assist Transportation Manager in preparing weekly report and any other reports as required by the Management
- Carry out any other duties as required by Transportation Manager

Requirement
- Middle School; High School preferable
- Minimum 3 years of relevant experience in a large 5 stars Hotel or Transportation Company
- Strong hands on experience in Staff Bus Management operations
- Spoken and written English and Chinese
- Be strong in interpersonal and communication skills