Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
• Registers and rooms all arrivals according to established procedures.
• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• 2 year experience in guest / customer service, or an equivalent working experience.
• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
• Able to speak, read and write English and Chinese. Knowledge of spoken Cantonese will be an advantage.
• Proficient in the use of Front Office OPERA System.
• F&B operation experience is an advantage.
• Macau residents have advantages.
.
Application:

Interested parties are welcomed to:

Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com,or
Enquire by calling (853)8861 7606 or (853)8861 7604 during office hours: Mon-Fri, 9:00am -6:00pm

All personal data collected will be treated in strict confidence and used for recruitment purpose only.