Position Summary

A highly organized and detail-oriented Senior Executive, Platform Operations support Galaxy Macau’s influencer marketing activities on platforms such as Douyin, Kuaishou, Xiaohongshu, etc., covering both external influencer campaigns and employee influencer programs. This role will assist with the end-to-end coordination of influencer projects, procurement processes, on-site execution, and post-campaign reporting, working closely with cross-functional teams and external agencies to ensure smooth and timely campaign delivery.


Primary Responsibility

• Project Coordination:
Assist in the day-to-day coordination of both external influencer and employee influencer activities. Support the Influencer Manager/Assistant Manager in executing campaign plans.
• Cross-Department Communication:
Liaise with the Business Unit, Marketing Partnerships, and other departments to arrange influencer shoot locations, secure necessary approvals, and ensure smooth coordination.
• On-Site Execution:
Provide on-site support during influencer shooting sessions, including venue preparation, time management, and assisting both external influencers and employee influencers as needed
• Content Follow-Up:
Track content review timelines and ensure all influencer content (external and employee) is submitted, approved, and published on schedule.
• Agency Support:
Coordinate with influencer agencies to manage execution timelines, materials handover, and campaign logistics.
• Procurement Support:
Handle the influencer procurement process, including quotation collection and payment processing in compliance with internal policies.
• Reporting & Data Management:
Consolidate campaign performance data and assist in preparing regular influencer reports for both external influencer and employee influencer programs. Provide basic analysis and support performance tracking.
• Administrative Support:
Maintain influencer databases, campaign records, and internal documentation to ensure smooth workflow and campaign traceability.

• Bachelor’s degree in Marketing, Communications, Business, Public Relations, or related field.
• Minimum 2 years of relevant experience in marketing, social media, event coordination, or influencer-related roles.
• Experience in project coordination and cross-department communication is an advantage.
• Strong coordination and multitasking skills with high attention to detail.
• Good interpersonal skills to work with cross-functional teams and external partners.
• Basic understanding of influencer ecosystems (Douyin, Kuaishou, Xiaohongshu) preferred.
• Comfortable working in fast-paced environments with tight deadlines.
• Proficient in Excel and PowerPoint for reporting and basic data analysis.
• Fluent in written and spoken English and Chinese (Cantonese and/or Mandarin).
• Positive attitude, team player, and willing to provide on-site support for shooting activities.