• Supervisor all security operations, including surveillance systems, access control, and patrol
• Respond promptly to security incidents, emergencies, and guest complaints
• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel
• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements
- Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry
- Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus
- Possession of First Aid and CPR certification is an advantage
- Excellent communication and interpersonal abilities
- Proficiency in using security systems and technology
- Ability to remain calm and make quick decisions under pressure
- Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable